Behind the Systems

Where It All Began


Every business has peaks and valleys.

The peaks are the exciting parts—the big ideas, new opportunities, growth, launches, milestones, and moments when everything seems to be moving in the right direction.

The valleys are different.

They’re the growing pains. The bottlenecks. The processes that worked when the business was smaller but don’t work anymore. The tasks that keep getting pushed to tomorrow. The things that live in your head because you haven’t had the time—or the space—to build a better way.

And sometimes, the valleys aren’t just in business. They’re in life, too.

Nine Peaks Two Valleys was born from the belief that both are part of the journey.

The goal isn’t to eliminate every valley or create a business where everything runs perfectly all the time. That’s not realistic—and honestly, it’s not the point.

The goal is to build systems that help you navigate the terrain.

Systems that create clarity when things feel scattered. Workflows that reduce unnecessary work. Automations that take repetitive tasks off your plate. Processes that give you room to focus on the work you actually want to be doing.

Because when your business has a strong foundation behind the scenes, you can spend more time moving toward the next peak.

That’s what Nine Peaks Two Valleys is here to help you do.

Navigate the peaks. Simplify the valleys.

Built with Intention


Meet Telissa — the founder behind Nine Peaks Two Valleys | Operations + Workflow Consulting

Telissa helps small teams build systems that make work feel lighter—not louder.

She’s always been a data nerd. But what really excites her isn’t data for data’s sake. It’s what happens when information, structure, and thoughtful systems come together to make people’s work easier.

That belief was shaped through years of working behind the scenes in operations, where she saw firsthand what happens when a growing organization starts moving faster than the systems supporting it.

At one point, she was part of a small, informal team of just 5–8 people. As the organization grew into a consistently staffed team of 20–25—and even larger during peak seasons—the way the work got done had to grow with it.

Telissa built the infrastructure to support that growth—turning manual processes into documented workflows, centralized systems, and automated processes that reduced repetitive work and made it easier for the team to operate consistently.

She turned information that had previously lived in people’s heads into communication workflows, recruiting and onboarding processes, expense management systems, internal controls, and detailed SOPs that made training faster, expectations clearer, and day-to-day operations easier to manage.

The result?
Less chaos. Less time spent reinventing the wheel. Better visibility. A team that could grow without constantly putting more weight on the people holding everything together.

And an organization that could stay audit-ready without the last-minute scramble.

That experience became the foundation for Nine Peaks Two Valleys.


Why Nine Peaks Two Valleys Exists

Telissa has seen firsthand how overwhelming the backend of a business can become—especially for founders, solo business owners, creatives, and small teams trying to carry everything themselves.

There comes a point where the spreadsheets multiply, the inbox gets out of control, information lives in five different places, and everyone has their own way of doing things.

The business may be growing.

But behind the scenes, it can feel like everything is being held together with duct tape and memory.

It doesn’t have to be that way.

Nine Peaks Two Valleys was created to help businesses bring clarity to the work happening behind the scenes—without burying people in complicated systems or adding more tools just for the sake of having them.

The goal is simple:

  • Reduce administrative stress
  • Save time and mental energy
  • Make day-to-day work more organized and manageable
  • Create clearer processes and better visibility
  • Give founders and teams more room to focus on the work that actually moves the business forward

Whether that means building a centralized system for leads, clients, schedules, invoices, payments, and expenses—or simply bringing order to files, workflows, and the processes that have grown messy over time—the focus is always the same: Create clarity on the backend so the business can breathe on the front end.


A Human-First Approach

Telissa doesn’t believe in one-size-fits-all systems.

Before building anything, she takes the time to understand how a business actually works—not just how it should work on paper.

That means understanding the people doing the work, the habits they’ve developed, the bottlenecks they keep running into, and the little workarounds they’ve created just to get through the day.

Because a beautiful system that nobody wants to use isn’t a good system.

Her philosophy is simple:

  • Systems should make your job easier, not more complicated.
  • You don’t need more tools—you need better structure.
  • Operations should support time freedom, not take it away.
  • The best systems are built around real people, real workflows, and real life.

Telissa focuses on practical, flexible solutions that can evolve alongside a business—not rigid frameworks that look impressive on paper but fall apart the moment real life gets involved.


More Than Systems

At the heart of Nine Peaks Two Valleys is a simple belief:

The right systems give you room to focus on the work that made you want to build a business in the first place.

  • The right systems can give a founder back hours in their day.
  • They can make a new team member feel confident instead of lost.
  • They can turn a recurring headache into a simple process.
  • They can make important information easy to find when it’s needed.
  • And sometimes, they can simply give someone the feeling that they’re finally back in control of their own business.

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That’s the kind of work Telissa cares about.

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Not systems for the sake of systems.

Not more complexity.

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Just thoughtful structure that gives good people more capacity to do what they do best.

Who Nine Peaks Two Valleys Supports

Every business is different, but Telissa is especially drawn to working with:

  • Small businesses and solo founders
  • Creatives and coaches
  • Growing teams that have outgrown their current systems
  • Businesses in the outdoor, conservation, and sustainability space
  • Health and wellness businesses
  • Founders who are ready to stop carrying the entire backend in their head

If things feel messy behind the scenes—or if your business has simply outgrown the way you’ve always done things—you don’t need to have everything figured out before asking for help.

You just need to know that something could work better.


Let’s build something that supports your work and your life

Nine Peaks Two Valleys exists to give business owners and small teams the structure and support they need to grow without carrying everything themselves.

If you’re ready for more clarity, more breathing room, and systems that actually support the way you work:

👉🏽Start with a Conversation; No perfect plan required. No pressure. Just a chance to talk through what’s happening behind the scenes and figure out what would help most.